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ITIL 5 Exam: 5 Mistakes That Fail People (and How to Pass in 2026)

Audio from the Open Exam Hub video of the same name; the video shows the numbers and practice questions on screen.

ITIL 5 exam: 5 mistakes that fail people. As of October 2026, PeopleCert lists the ITIL Foundation (Version 5) exam as 40 multiple choice questions, 60 minutes, closed book, with a 65% minimum score to pass (26 of 40). This guide covers the exam facts (no prerequisite listed, renewal every 3 years, rescheduling fees, official sample papers and mock exam), then five mistakes: studying the wrong version, ignoring the format, memorizing without connecting topics, skipping timed practice, and skipping topics, plus an original ITIL-style sample question and a pass plan. Independent guide, not affiliated with PeopleCert or AXELOS. ITIL is a registered trademark of PeopleCert.

Full guide
Free practice questions, study guides and cheat sheets, no signup

Chapters
0:00 The Short Answer
0:37 The Exam Facts
1:18 Mistake One: Studying the Wrong Version
2:03 Mistake Two: Ignoring the Format
2:46 Mistake Three: Memorizing Without Connecting
3:24 Mistake Four: Skipping Timed Practice
3:59 Mistake Five: Skipping Topics
4:39 A Sample Question
5:18 Dates, Rescheduling and Renewal
5:49 Your Plan

Exam facts are from the official PeopleCert pages as of 2026-10-20. Fees and rules can change, so confirm on the official site before you enroll. Open Exam Hub is an independent study resource, not affiliated with PeopleCert or AXELOS. Practice questions are not from a real exam. Narration is an AI-generated voice.

Music
"Friday Morning" Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 4.0 License
creativecommons.org/licenses/by/4.0

"Fresh Air" Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 4.0 License
creativecommons.org/licenses/by/4.0

"Reminiscing" Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 4.0 License
creativecommons.org/licenses/by/4.0

"Carefree" Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 4.0 License
creativecommons.org/licenses/by/4.0

Sound effects: Kenney (kenney.nl), CC0.

Images
"Virginia Tech - data center" by Christopher Bowns, CC BY-SA 2.0, via Wikimedia Commons commons.wikimedia.org/wiki/File:Virginia_Tech_-_data_center.jpg
"NOC-IUPUI" by Alan Levine from United States, CC BY 2.0, via Wikimedia Commons commons.wikimedia.org/wiki/File:NOC-IUPUI.jpg
"Server Room (22397102849)" by Carl Lender from Sunrise, USA, CC BY 2.0, via Wikimedia Commons commons.wikimedia.org/wiki/File:Server_Room_(22397102849).jpg

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