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ITIL 5 Foundation Exam Questions: Value System Drill

Audio from the Open Exam Hub video of the same name; the video shows the numbers and practice questions on screen.

An ITIL 5 Foundation domain drill: 34 original questions on the ITIL Value System, the biggest area of the ITIL Foundation (Version 5) exam at 40% of the syllabus, every answer explained. Following the syllabus subtopics: components and purpose (4 questions: the five components, guiding principles, why a system, practices vs activities), the seven guiding principles (9: holistic thinking, experience, observing directly, iteration with a big picture, who to collaborate with, simplify then automate, what optimize means, the four dimensions, changing value), governance (3: the governing body, evaluate-direct-monitor, governance vs management), the value chain (10: product specification, testing, reliability, event vs incident, where continuous delivery sits, release vs deployment, observability, service request vs incident, success metrics, the value chain itself), management practices (4: change enablement, service configuration management, service level management, deployment management) and the continual improvement model (4). As of October 2026, per PeopleCert: 40 multiple-choice questions, 60 minutes, closed book, 26 correct (65%) to pass. Our 27-of-34 target is our own planning estimate, not a PeopleCert number. Questions are original, not real exam questions. Not affiliated with PeopleCert or AXELOS. ITIL is a registered trademark of PeopleCert.

Full guide
Free practice questions: Open Exam Hub
Video: ITIL 5 Foundation Practice Test 2, 52 questions
Video: ITIL 5 Foundation Explained (format, cost, Bridge, what changed)
Video: ITIL 5 exam, 5 mistakes that fail people
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Chapters
0:00 Why drill the value system
1:16 Section 1: Components and Purpose: Questions 1 to 4
4:01 Section 2: The Guiding Principles: Questions 5 to 13
10:52 Section 3: Governance: Questions 14 to 16
12:56 Section 4: The Value Chain: Questions 17 to 26
20:03 Section 5: Management Practices: Questions 27 to 30
22:40 Section 6: The Continual Improvement Model: Questions 31 to 34
25:05 Score yourself

Exam facts are from the official PeopleCert (owner of ITIL and AXELOS; exam sponsor) pages as of 2026-10-26. Fees and rules can change, so confirm on the official site before you enroll. Open Exam Hub is an independent study resource, not affiliated with PeopleCert (owner of ITIL and AXELOS; exam sponsor). Practice questions are not from a real exam. Narration is an AI-generated voice.

Music
"Fresh Air" Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 4.0 License
creativecommons.org/licenses/by/4.0

"Carefree" Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 4.0 License
creativecommons.org/licenses/by/4.0

"Reminiscing" Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 4.0 License
creativecommons.org/licenses/by/4.0

"Almost Bliss" Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 4.0 License
creativecommons.org/licenses/by/4.0

Sound effects: Kenney (kenney.nl), CC0.

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